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2007

• December 21, 2007
  You are most welcome. It is a pleasure working with you, and I truly do feel fortunate to have you helping me on this journey. I am certain that (with your support and expertise) everything will work out well.
  Happy New Year to you and yours! Enjoy!
  L.A.
  
  
• December 21, 2007
  Hi Ernest,
  I'm sitting here in the Albuquerque airport thinking about the year of '07. Some great stuff and some anxious moments.
  Thanks to you for the support of me and my sales team. I have enjoyed our ongoing communication. I see great things ahead in '08 and look forward to our continued coaching and training conversations.
  Wishing you, a most enjoyable holiday and prosperous New Year!
  G.M.
  
  
• December 10, 2007
  Continued blessings to you and your family, Coach! I can't tell you how often I think back of your "Coach-isms" in the process of my sales day. Thank you for all that you have done to grow me into a sales professional.
  If you are EVER in the Atlanta area I would consider it an honor to meet you personally since you've impacted my life in such a HUGE way!
  C.L.
  
  
• December 9, 2007
  Thanks Ernest...for everything.
  I continue to be excited and intimidated by what lies ahead. I have continued to gain a clearer understanding of what I must change and how I must operate to succeed on my own...and I owe that all to you.
  It is up to me to take responsibility for the execution...but I wouldn't be where I'm at without your unwavering help & support. I certainly hope to make you (and me!) proud in 2008!
  Thanks for everything.
  L.A.
  
  
• December 8, 2007
  Good idea…and thanks for the suggestion to call my banking friend. As a result, I am closing on the $1.6 million second on Tuesday…thanks Ernest.
  J.S.
  
  
• December 5, 2007
  WOW WOW AND WOW! Again, thank you so much for all you've done for me this year and for your generosity.
  HUGS,
  K.M.
  
  
• December 5, 2007
  Ernest,
  Our coaching call this week was very helpful and very motivating. It's nice to see we have certain things in place already that you would advise us to do and we are learning so much from you!
  M.R.
  
  
• December 5, 2007
  Hi Ernest:
  Thx for the great coaching session with our sales team. The sales reps definitely appreciated the support and the fresh thinking that was presented.
  K.P.
  
  
• December 3, 2007
  They went for it! It is a DONE DEAL!!!! My new alliance…is now in place!!!!
  Thank you so much for pushing me on this and helping me walk thru the process. I could not have done it without you!
  D.C.
  
  
• November 30, 2007
  Hi Ernest,
  Quick note for you as our sales bonus program comes to an end. We had six publications and the website to get to bonuses for each one.
  I think that the team did an amazing job!! Wanted to share the good news with you.
  M.S.
  
  
• November 19, 2007
  Ernest-
  I continue to be wowed by how well your model works. And while I sometimes struggle to work "up" to your level…I feel very fortunate to be working with you. I sincerely hope that I can do what is necessary to achieve my goal of self-employment with the freedom and flexibility that I desire. I know that I will rely on your expertise and encouragement to get me there. You are one of the most generous and supportive people I have ever known in my life. Your energy and enthusiasm continue to inspire me. And I will be forever grateful for the faith that you have in me. It means a lot. It really is a privilege to work with you.
  How's that for a nice Thanksgiving week message???
  L.A.
  
  
• November 18, 2007
  Hi Ernest,
  Thanks for your email. I'm very pleased to say that my momentum is continuing to build. My email list has increased substantially and so have my active prospects for 2008. Thanks for your help in making it happen.
  I wish you and your family a wonderful Thanksgiving Holiday.
  B.A.
  
  
• November 15, 2007
  It's cool to see your name on the grid. Congrats, Ernest. It's always amazed me how you've figured out your life of success. Family, business, sports...nothing short of impressive!
  Salute,
  M.C.
  
  
• November 15, 2007
  I am so happy for you and proud to count you among my many blessings, Ernest. By living life on purpose, with passion and enthusiasm, you are a model for us all.
  P.S.
  
  
• November 14, 2007
  Good morning Ernest!
  We have been getting great (and enthusiastic!) feedback about our team sales call on Monday!
  K.V.
  
  
• November 13, 2007
  Hi Ernest,
  After weeks of patient persistence on my part I received a call today. As you've reinforced in past meetings the key to a successful business relationship is building a strong foundation through trust and rapport.
  This will explain what I've been getting at! In my hot little hands I now hold the an alliance database totaling 43,775 addresses and phone numbers. She scores!!!!!
  Shall I pat myself on the back now? Or, would you like to help me out with that?
  C.C.
  
  
• November 13, 2007
  Our call today was fantastic. I'm already clearing the fuzz from my head - I really appreciate your directive style and accountability. I am in great need of clarifying what and how right now and am delighted that we are working together. All feedback is greatly appreciated!
  C.P.
  
  
• November 11, 2007
  Ernest,
  Thank you for bringing me the opportunity to work with one of your clients. You are the best mentor and teacher I have ever worked with. You helped shape me into a sales superstar and successful leader for which I am forever grateful.
  To Greater Success,
  R.B.
  
  
• November 9, 2007
  Thanks Ernest. This really is a magical time. My wife and I bought a new house on the island of Roatan, Honduras. It's a beautiful place with some incredible views from the porch and a lot of terrific people as neighbors. We plan on staying there for a month or so to see if we want to live there. We see a lot of interesting opportunities there so who knows?
  I've always admired your decision to have a lifestyle that you control and at the same time, make good money at. Now that I have a bit of money behind me, I plan on doing that in the next phase of my life.
  K.H.
  
  
• November 9, 2007
  Hi Ernest,
  I just wanted to let you know how much I appreciate the information I've gleaned from your monthly coaching calls.
  D.D.
  
  
• November 9, 2007
  Ernest,
  Thanks for the tools and time you have given us as a sales team. You are making a huge difference in our success.
  K.C.
  
  
• November 9, 2007
  Ernest,
  I have to take the time to thank you for all that you bring to the table. I'm using several of the sales tools you have given us...and I am closing new sales at a pace that I have never experienced.
  L.A.
  
  
• November 9, 2007
  This RFP looks terrific!
  Thank you team, for all your hard work on this and thank you, Ernest, for the polish!
  M.D.
  
  
• October 26, 2007
  Excellent call Ernest -- we truly appreciate your passion for the success of our company! Your assessment tools + hiring systems---help us to hire better sales people! Your expertise is appreciated!
  M.B.
  
  
• October 23, 2007
  Ernest:
  I'm having a call with my alliance partner in about five minutes. Let the games begin!! Yes, I have a different attitude about him now; I am more energized about helping him.
  After four years, I was starting to feel like I was struggling along with him. Thanks, yes...very helpful.
  A.S.
  
  
• October 21, 2007
  Having you in my corner at just the right time is perfect! Based on your suggestion…I will tweak the alliance agreement today and send it to you before sending it to them. Then, I'll really need a discussion around content/layout for all four programs.
  Whoo-hoo! What fun!
  K.G.
  
  
• October 19, 2007
  Thanks as always for asking…and for being a profound mentor in my life.
  D.W.
  
  
• October 13, 2007
  Ernest:
  It was an absolute privilege to meet you in person and to meet your beautiful family. I am happy we had this opportunity and thanks so much for the book [SmartMatch Alliances] and the desk plaque. I will cherish them both.
  B.B.
  
  
• October 11, 2007
  Thank you. You are always so helpful. I appreciate your timely response.
  FYI: I have learned quite a bit since you have been working with our company and I've been polishing my skills as an effective manager, based on your coaching.
  L.L.
  
  
• October 10, 2007
  Ernest,
  Thank you so much for your time today! Speaking with you today has been a marvelous experience for me. In my life I can remember times, events, situations, where another person has been able to pour hope and enthusiasm into me. You have done just that during our conversation today. I am sincerely grateful to you and your staff for making our conversation possible. I had a good feeling when I contacted you through email and am very glad my intuition was right. My head is really spinning now Ernest; there are so many ideas and concepts rolling around!
  I have to tell you that for a person that is as successful as you are, you are very approachable. I noticed that you are sincere in your communication and you don't need your ego stroked. Those two personality traits are sadly lacking in many successful people today.
  Again Ernest, I sincerely appreciate your time and advice. You have already got me thinking of smarter methods of capitalizing on my own resources and abilities. One thing I know, we will work on some wonderful project together in the future.
  C.M.
  
  
• October 8, 2007
  Hi Ernest,
  I wanted to thank you again for your valuable wisdom and insight into my situation. I had a few talks with my business partner this weekend and we are tying up the loose ends now. I feel much better without that weight on my shoulders. And I truly believe that I will be successful with consulting - which is what I have always wanted anyway!!
  Thanks again,
  N.D.
  
  
• October 8, 2007
  Ernest,
  Just a quick note to say *thanks* for your discussion on "Following Your Dreams".
  Setting dreams is easy, putting a plan into play and following it is the tricky part. In my opinion, there can never be enough said about "goals" and "dreams". Looking forward to closing out 2007 in the best way possible and a growth filled 2008.
  K.C.
  
  
• October 1, 2007
  DEAL! Great call this morning...the time went SO quickly. I am ready to start measuring my progress. THANK YOU for the constant motivation and support!
  L.A.
  
  
• September 28, 2007
  Hi Ernest:
  I am happy to report that we have exceeded (smashed is better word) two sales targets so far…
  Our main division is $281,000+ over last year…
  Our second division is $760,000+ compared to last year…
  There you have it!
  K.P.
  
  
• September 26, 2007
  I just wanted to say I appreciated our call today and am looking forward to our call tomorrow with the group. You are wonderful and I appreciate the passion you feel for this business as it is contagious.
  C.C.
  
  
• September 17, 2007
  Love how you are helping us build a sales powerhouse!
  B.D.
  
  
• September 14, 2007
  Ernest,
  My VP of Sales decided to give me a 35 percent increase on my bonus based on the presentation that I gave him…the one we worked on together. The announcement about my promotion went out yesterday and I received so many congratulatory notes from my colleagues. It really felt nice. I'm excited about this opportunity and thanks again for all your help and insight. You're the best coach!!!
  J.J.
  
  
• September 9, 2007
  Ernest. Thank you. Sometimes I just need to hear that. I know that in my head…and have done this for so long. Having a coach that gets the biz and can send an encouraging note when needed is greatly appreciated.
  D.C
  
  
• September 4, 2007
  Yes, our call was very helpful. I took lots of notes, and wrote down your suggested follow up questions. Thanks again Coach, I really appreciate you helping me so early in the morning for you!
  H.F.
  
  
• August 22, 2007
  **Positive Thought**...over the last six years of using PowerHour in Chicago, five of the last six "rookie of the year" awards handed out at our national awards show have been won by account executives hired by me in Chicago. We also have had a great rate of retention. Thought I would share, as I "pay attention" to the details of the PowerHour survey. Thanks again coach!
  H.F.
  
  
• August 16, 2007
  I have been interviewing and hiring for a long time. But during our call today, you gave me some new insight into what I should be looking for in a candidate as well as some avenues to follow when probing for more information. I really appreciate your time, I actually wish I had consulted you sooner, thanks again Ernest.
  K.L.
  
  
• August 8, 2007
  The Board Meeting is on August 21st. The Governance Committee will be assisting me in planning the agenda at tomorrow's meeting so I can get it out while I am in Seattle. Your suggestions for topics are appreciated
  Thanks so much for the call today and your continued advice and support to me as my organization moves forward…is invaluable.
  B.B.
  
  
• August 7, 2007
  Ernest,
  Just an update to tell you that after reading your book, Smart Alliances, I decided to try some of your suggestions---and they are working great!
  My circle of alliances is beginning to grow, thanks to you for writing the book.
  R.A.
  
  
• August 6, 2007
  The coaching call went well today. The President of my organization is clearly working on understanding his budget and he is appreciative of the support he is receiving. He's dealing with the negativity toward national from a couple of his board members. I appreciate that.
  I would not be here without you, Ernest. I was not able to give my President the courage to help his board…get on board. You were able to get through and give him the confidence and encouragement.
  C.Z.
  
  
• July 25, 2007
  Hi Ernest
  I want to thank you once again for a mind stimulating and engaging leadership meeting.
  I have been in discussion with my sales team to come up with a strategy and value added approach to present to our clients in conjunction with the strength of sales summary. We now have the blueprint for a great marketing approach that is being put in place, one that our clients will jump at. This we feel will undoubtedly justify to our client the results that we can deliver and most importantly the confidence for them to move forward.
  Thanks again for instilling confidence in our product and for passing on your energy.
  You're a great leader.
  C.C.
  
  
• July 23, 2007
  Thanks Ernest. I always feel better after one of our calls. I can tell you that knowing I have you in my corner makes all the difference. I'm so glad I can honestly share my concerns/issues with you. It only helps me to face my fears and get ready to dig in.
  L.A.
  
  
• July 13, 2007
  Ernest:
  Best meeting yet with our sales team! You could see the light bulbs turning on as the meeting progressed.
  K.S.
  
  
• July 13, 2007
  Coach,
  I took your advice and had my new sales rep come into the office in person this afternoon for a frank discussion on the offer process. She gave a very clear accounting of her actions, response and follow up. She was very apologetic and sincere about any confusion of lack of follow through on her part. She told me frankly that she had been expecting my offer as late as Tuesday morning and after I sent her my email regarding her lack of response she realized that she had already received my offer. I reviewed the timeline and her actions. She did contact me after she received and reviewed the offer letter.
  Today I discussed this with my new sales rep and she has accepted the offer, is confident/ready to get started and she fully understands our concerns.
  Thank you for all your assistance, your sound advice and best of all your tremendous good humor which brightened my day and helped me to clarify my thoughts on this situation.
  J.A.
  
  
• July 10, 2007
  Right now…is the single most important time in the professional career of the President of my company...and you are helping him to grow and learn how to become a stronger leader. Please know...your care and support is driving his success/progress.
  C.Z.
  
  
• June 8, 2007
  Thank you so much for sharing Ernest! I am blessed to have the very best of the best coaches in my world which enhance my personal and professional life.
  And the coaching you are doing with my VP of Sales has helped to facilitate her increased confidence and comfort level with her skills and abilities. This along with the knowledge of our company's outstanding customer service and attention to detail exudes in her body language and verbal presentations.
  In echo...thank you for your guidance and persistence.
  D.C.
  
  
• June 7, 2007
  Hello Ernest,
  I wanted to drop you a quick Thank You!
  This morning I received a call from a prospect that I met with on Monday who choose to do business with our company---based on our weekly quality inspection checklist. Yepper, she and her husband felt "extremely comfortable with our process", based on my presenting the checklist that you so carefully helped me build.
  Thanks Ernest for your guidance and persistence in developing the checklist with us.
  D.E.
  
  
• June 4, 2007
  Ernest
  All is going well with my new job, seems like a promising summer so far. The office is great and the work seems really interesting. Have spent most of the day today filling out paperwork, meeting people and learning about the office.
  Very excited to be here and thankful for your help.
  J.D
  
  
• June 1, 2007
  Hi Ernest,
  The call was very helpful! Thank you.
  I enjoyed and learned some excellent information as well and I am ready to try and apply what was brought out at the meeting.
  Yes we did get some breakthroughs with the team. We are winning. Thanks again for your help and insight…it's appreciated.
  M.S.
  
  
• May 30, 2007
  Hi Ernest,
  You're an amazing and gifted instructor!!! And yes, your PowerHour calls are always
  helpful.
  Thank you once again for working with the sales team. Your knowledge and background experience on tracking is helping us with the building blocks to develop a strong understanding on this new marketing tool for our company. These meetings help keep the sales reps stimulated and also reinforce all the proven elements of sales success.
  C.C.
  
  
• May 25, 2007
  Coach,
  I LOVE your newsletter! Way to go on the international front.
  Coach, I have learned so much from you over the years that you have coached us. Thanks for all you do.
  C.L.
  
  
• May 25, 2007
  Hi, Ernest,
  Thanks for your feedback. I found your May PowerHour on merchandising your sales programs to be very informative and valuable. I plan to incorporate many of your suggestions into our sales meeting this week.
  E.S.
  
  
• May 25, 2007
  Hi Ernest,
  Yes, I would like to work with you to improve my selling strategies. I continue to be impressed with the quality of the information gleaned from your coaching and training calls.
  D.D.
  
  
• May 24, 2007
  It's official! I got accepted into the voluntary separation program. Hooray! Of course I was all "it's bittersweet" when speaking to my boss, who came out and delivered the news in person, but in my head I was doing a tap dance!
  THANK YOU (again and again) for coaching me through the past two years and helping me to be ready to take advantage of this fantastic opportunity for me, for my family and for my career. I couldn't have done it without you.
  L.A.
  
  
• May 24, 2007
  Ernest-
  The call was exactly what my sales team needed. They have been feeling for quite some time it was just us against the GIANT. My team called me after your call with them and they are excited about having some new tools to use.
  L.L.
  
  
• May 23, 2007
  Hello Ernest,
  I just wanted to tell you thank you. The conference call today was extraordinary helpful for me to understand how to sell more powerfully. I learned a lot!
  E.H.
  
  
• May 23, 2007
  As always...thanks so much for your direction and encouragement!
  D. C.
  
  
• May 22, 2007
  Hi Ernest,
  GREAT call today. Thank you. You are a-w-e-s-o-m-e to work with!
  T.S.
  
• May 18, 2007
  Ernest,
  All set Ernest…we ended up choosing the company that is going to buy ours---and I appreciate your help and guidance. This next two weeks will be challenging for me, but I am in hopes that I can get it all done and start June with a CLEAN slate…working on my other company
  Thank you for all your help.. I mentally needed this change and you were the catalyst that made it occur.
  D.R.
  
  
• May 16, 2007
  Coach,
  That was a wonderful call today. I am excited about our game plan for these companies. I will keep you updated. Thank you!
  C.C.
  
  
• May 16, 2007
  Dear Ernest,
  Congrats and nice job on brokering this deal!
  K.K.
  
  
• May 7, 2007
  Hi Ernest,
  Thanks for your coaching and training. I know you will enjoy the sales results below!
  A 12 week sales program from January 8th to March 30th
  The results below are for all of you to see the success and achievements that each
  and every employee should be proud of…and for the hard work that made our sales program a success!
  1. Highest sales for a new magazine.
  2. A record for weekly sales as a team.
  3. January had a 6 percent increase in sales over 2006, February increased 63 percent and
  March increased 68 percent for a 45 percent increase in sales for the first quarter of 2007!
  4. The highest sales for March/April, in the history of the company.
  5. 83 times we made our weekly sales goals as a team!
  6. Two divisions of our company broke sales records from sales efforts in the first quarter.
  M.S.
  
  
• May 7, 2007
  Ernest,
  Keep it up…you're doing a good job for me and my company!
  B.O.
  
  
• May 3, 2007
  Hi Ernest - I truly enjoyed our conversation/coaching this morning, so much to learn and so little time. I have completed the majority of the actions steps you gave me for this week; I plan to work on identifying the top 100 local companies and shop my competitors between now and the end of next week.
  S.H.
  
  
• May 5, 2007
  WOW. That is quite a gift Ernest...THANK YOU.
  I am proud of me, too. And that's the best comment that came from many of my friends. It's a big step, and it took a good bit of courage to walk away, but this is my shot. And thanks to our two+ years together this time around, I had the confidence level to make this move. I am certain that I couldn't have done this if we hadn't been working together all this time. I am so happy that you kept me on your e-mail list and that your annual e-mail in February 2005 triggered me to get in touch with you again. THANK YOU!!!!!!!!!!!!!!!!!!!!!
  L.A.
  
  
• May 3, 2007
  I took an aptitude assessment test that was administered by you and also had some one-on-one coaching. This was back in 1998 or 1999. I still have the results and am still amazed at how accurate they were. I admired you then and still do now...small world.
  C.A.
  
  
• May 2, 2007
  Ernest,
  I drove downtown and met with my direct manager today. He was surprised when I said I was coming forward to get an early buyout, but once the shock wore off, he was extremely supportive. He said that if this is something I have been thinking about, and I really wanted it, that he would ask the Sr. VP to support my application. There is still no guarantee, but I do feel very positive about the conversation. So, I went upstairs and had a brief conversation with our Director of HR, and I submitted my application. She was a little shocked as well, but also supportive.
  Felt pretty crazy, but good. I know I've made the right decision by carefully considering this opportunity and taking the important first step toward making it a reality. THANK YOU for all your help & support. If I have you in my corner, I know I'll be in good shape no matter what comes of all this.
  L.A.
  
  
• April 16, 2007
  LOVED the call…I'm pumped and motivated to get this done and get some $$$! Thanks for the help!
  D.R.
  
  
• April 16, 2007
  Ernest,
  I forgot to tell you…the loan for the condos was approved! We will have 15 condo units coming on line in the next 30 days. Thanks for your coaching and advice on this.
  J.L.
  
  
• April 10, 2007
  Yes, a great day to celebrate. I'm more excited about my company now…than I have been in years! Thanks for your coaching and guidance, every step of the way!
  J.L.
  
  
• March 27, 2007
  Ernest,
  I've reviewed the sales templates you shared this week, they are very good! Yesterday, I used one of them to respond to a perspective guest. The key to success is always effective communication skills. Thanks for coaching us!!!
  C.K.
  
  
• March 26, 2007
  I'm frankly relieved to learn from you that I really am stressed, and not just "losing it". It seems that I thrive on pressure, but stress is very different from pressure…stress is harmful! I have been questioning myself for several months now, which is very unlike me, and I keep telling myself that I will work through it. And, actually, I am. In the past three weeks I have been able to complete four large projects that were pending and were very time consuming. These were not things that an Executive Assistant could handle, but a good one could offer assistance.
  I'm turning over a new leaf today…thanks to you. I am going to implement the suggestions you made during our coaching call today, for hiring a new assistant, and I'm confident that I will find someone who can help lighten my load.
  B.M.
  
  
• March 22, 2007
  My plan is to get a reminder out to everyone sometime today or tonight reminding them of which template they need to do and give them a deadline of Monday.
  Just a note on another subject - I have been using your confirm technique and it doubled my responses! I have also been using some of the other sales tips you shared on our sales coaching call. Just thought I would let you know that you weren't speaking to a brick wall here!
  R.J.
  
  
• March 20, 2007
  I really, sincerely appreciated your time today. I will get started on implementing your ideas and advice as soon as possible and you offered some great insight and strategies for me to follow.
  Enjoy the last few days of ski season!!
  D.H.
  
  
• March 20, 2007
  Ernest,
  Thanks for your coaching and guidance today…another example of the tremendous power of you, your support and your coaching work/expertise, and especially your support of me, helping me to be all I can be. I owe you a debt I can never repay.
  J.D.
  
  
• March 19, 2007
  Ernest,
  Well, the flood gates have opened! Based on your coaching, I posted the ad for some administrative help on craigslist about two hours ago, and I've had about a dozen inquiries already. Thank you oh so much for the direction - invaluable!
  C.W.
  
  
• March 16, 2007
  Dear Ernest,
  As an update, my professional life and business has taken flight, and my weekly service scores from our clients are wonderful. Your help was life-changing and indispensable, and will be appreciated always.
  Appreciatively and with gratitude,
  J.L.
  
  
• March 12, 2007
  Hey Ernest,
  We have started putting together our sales comparison tools for each market. Today, we discussed them in our conference call and several sales reps mentioned they have begun using the information in their presentations; all agree the sales comparison is one of the best tools they have.
  K.C.
  
  
• March 6, 2007
  Ernest,
  I really enjoyed your coaching on how to use our new sales comparison tools. It's going to be a very effective sales tool.
  K.A.
  
  
• March 6, 2007
  Hi Ernest,
  What a great sales tool!!! I am pumped! This will make for such a powerful conversation with a sales prospect!!
  L.P
  
  
• March 6, 2007
  Hi Ernest,
  Thank you again for all your time and efforts you have put into the new sales comparison pieces...they are GREAT! I am looking forward to getting more specifics for my market. Most of us already know we have a great product and now we have the additional ammunition at hand to share with others.
  J.C.
  
  
• March 6, 2007
  Good morning Ernest,
  Thanks for your follow-up and all of our marketing materials are now completed. In fact, we just signed up a large new client with 117 properties in the mid-Atlantic region. This client alone will meet our 2007 marketing goals! Great news!
  Your help and support on our marketing materials and early start-up support for my company was a huge help. Thanks for everything!
  Barry
  
  
• February 28, 2007
  Hi Ernest,
  Here is a quick update of the sales promotion and how it's going thus far.
  1. It was a great week---with just over $67,000 in sales for the week.
  2. We have had three sales reps averaging over $10,000 a week for the past three weeks.
  3. We had one sales rep begging to find out what she could do to get back on the top of the sales contest chart again. She won for January and told me has to win again in February. So I expect she will come up with some good sales this week to help her get back onthe top.
  4. I had a three reps tell me they needed another way to get points as they are falling behind on the sales contest.
  Things are rocking I am proud to let you know it's going well. And thanks for your help designing our sales contest! It's working.
  M.S.
  P.S. I love the look and feel of your new html look to the newsletter, very sharp!
  
  
• February 27, 2007
  I enjoyed our call yesterday and found it most helpful. I like when I can immediately begin working on something, especially myself and my leadership skills. Thank you so much for your time and coaching.
  B.B.
  
  
• February 13, 2007
  Ernest…you were, as the Guinness Commercial says, "BRILLIANT"!
  I love the fact that you brought up Steve Case!!!!
  P.W.
  
  
• February 13, 2007
  Your sales coaching and training was VERY helpful! As a newcomer, knowledge is power! The more I learn, the more I sell! Thanks!
  K.S.
  
  
• February 12, 2007
  Hello Ernest,
  I would like very much to take this opportunity to thank you for all the knowledge you share with me and my team, but more important the way you do it. I have been reading your newsletters each month [since 1995] and I listen to the conference calls you provide every month and I can feel your passion to communicate, share and teach.
  Congratulations!
  E.H.
  
  
• February 12, 2007
  Hi Ernest:
  Thank you for the opportunity to participate in your monthly sales conference calls, and for providing inspiration for continued personal and professional growth. I appreciate it.
  C.B.
  
  
• February 11, 2007
  Congrats!!!!
  I really enjoy the telephone sales seminar you gave today! The information you shared now serves as a checklist for our sales team---ideas that are new and very inspiring. Congrats on making it to 11 years and for the guidance that you have given us, over all of these years.
  A.H.
  
  
• February 7, 2007
  Coach,
  Thanks again for your "giant" ideas - and for helping us get unstuck about what needs to happen next in the future of our company.
  Obi-Wan! You rule!
  A.S.
  
  
• February 3, 2007
  Ernest Oriente was an incredible closer for the conference today. I am sure that one of his ideas alone will allow me to blow my business opportunities wide open. Thanks Ernest!"
  M.L.
  
  
• February 1, 2007
  Good afternoon Coach,
  The CEO of my company was asking me today about the value of our company. Can we discuss a range of selling prices for our company? In addition, we had a great meeting today and within a month I will be the new President and majority stockholder of our company! Thanks for your help with my reaching this goal!
  L.T
  
  
• January 30, 2007
  Hi Ernest,
  I feel that we have worked on SOOOOOOOOOOOOOOOOOO much…and each time we work together you help me stretch the envelope of my thinking---that much more! Thanks! I truly enjoy working with you and everything that we've accomplished so far!
  V.S.
  
  
• January 29, 2007
  Ernest,
  You succeeded in giving me the gems from your book, SmartMatch Alliances, which I didn't have before. For example, the three prongs of speaking, writing and building alliances…was very powerful for me. Also, readers = revenues. This one has got me thinking!
  I am very appreciative of the attention and time you gave me. You stepped me into the realm of above and beyond and I will forever remember your generosity.
  Warmest regards,
  E.T.
  
  
• January 26, 2007
  Thanks, Ernest - this is great information you shared with me today.
  Let me say again: you're incredibly generous with the feedback, support and on-going coaching you give me in between our calls.
  As well as a wonderful mentor for me, you're also a role model and my leadership has improved (and my executive team benefits) as a result.
  With deep appreciation,
  M.B.S
  
  
• January 26, 2007
  Ernest:
  What a joy it was to hear your style, energy, drive and simple, direct presentation style on the call today. The call was STELLAR!
  B.N.
  
  
• January 25, 2007
  What a GREAT article. Thank you, Ernest, for sending this to me. My business calendar is full, and I have had to turn away referrals---thanks to your coaching focused on my marketing engine. Also, your coaching has influenced my work and ability to market, be a force in national organizations, and effect change in positive and important ways. It doesn't get better than this. You have been instrumental in this growth, and I am eternally grateful. Worth every dollar and minute!
  Blessings and love,
  J.L.
  
  
• January 25, 2007
  Hi Ernest,
  I really appreciate your conference calls for our leadership team. It revs me up for the week and gets my brain going!
  J.A.
  
  
• January 24, 2007
  Hi Ernest,
  I'm E-mailing you while looking outside watching it snow, looking forward to the weekend to hit the slopes. Conditions here are the best they have been in many years. My wife and I having been skiing for years but this year is special because finally all in the family are skiing and all are enjoying it immensely.
  I enjoyed our leadership meeting yesterday. The enthusiasm to increase sales in the office is excellent. Thank you for helping us get there.
  D.C.
  
  
• January 23, 2007
  Dear Ernest,
  I was first introduced to your book, SmartMatch Alliance, through Lyn. I have been able to successfully develop alliances with several partners, which have brought at least $50,000 in new business for me over the last year. These relationships are much more effective than any advertising I have done in the past, and I credit this to the strategies I learned from your book and your Alliance Journal. I tell you this not to brag in any way (maybe when I make a million bucks) but to provide you with another testimonial that building SmartMatch Alliances really does work!
  C.M.
  
  
• January 23, 2007
  Ernest,
  I wanted to take a few moments and thank you for the years of coaching that you have provided for me - you have made such a difference in my growth as a sales professional that "thank you" seems so inadequate. I personally will miss your input and I pray that you and your family continue to be blessed by the Lord.
  C.L.
  
  
• January 21, 2007
  Dear Ernest,
  Over the years, you have provided motivation, insight, wisdom and helpful tips, especially during challenging times, which made a difference.
  On a personal level, your personal story is an inspiration and one that I keep and read. It is an example I have shared with others so they may see that anything is possible. I too, want to follow my dreams and make them a reality.
  I hope you, your family and staff are well and enjoying life in beautiful Park City. One day, when I am watching the Winter Olympics, I might be seeing a ski jumper [your son] with the last name of Oriente!
  J.S
  
  
• January 20, 2007
  Ernest,
  I value your professionalism and your coaching. You have been a tremendous asset to our company. You are the best and I know that the Good Lord has BIG plans for you and your family.
  C.B.
  
  
• January 19, 2007
  I just learned that I closed my sale for $170K---with your help! Now the work begins...just figuring out how to do it all. Very exciting! Very gratifying to see an idea turn into a book…into a keynote…into a program for 50 people…and now---into a national program endorsed by one of Canada's most respected firms. Lots to talk about. See you on the 23rd.
  L.M.
  
  
• January 17, 2007
  Hi Coach,
  I really want you to know that I appreciate all of the help and feedback you have given me over the past year and a half. I am new to outside sales, so I found all of your input to be very helpful, especially when we were discussing our top three opportunities.
  L.L.
  
  
• January 15, 2007
  Great call today with my staff today - they're inspired.
  R.S.
  
  
• January 15, 2007
  Coach,
  I greatly enjoy your guidance on your PowerHour calls more than you know. Monday calls can be dreadfully dull or excruciatingly painful but through it all you have been a wonderful buffer, facilitator and educator.
  On a personal note, a few months ago you were talking about your trip to Zion National Park and it made me recall how much I loved it there. I decided to take my kids to share with them the beauty of that part of the country. We went last month and had a marvelous time. I'll send you some pictures by separate email.
  C.W.
  
  
• January 15, 2007
  Hi Coach,
  Myself and my sales team have found your insight and knowledge to be invaluable.
  I can't tell you how much you have meant to me over the last six years, you are like a part of my family. I will never forget all the help you have been.
  Take care my friend; you are loved by the team.
  D.K.
  
  
• January 14, 2007
  Coach... I just wanted to take a minute to thank you for everything that you have done with our sales team over the years. In the 3 1/2 years I have been here it has been a pleasure being a part of the insight and feedback that you provide. I consider you a GREAT resource and thanks for everything you do, have a great week!
  Joe
  J.S.
  
  
• January 13, 2007
  EO~
  You bring so much to the table, keeps things REAL, help to make everyone accountable for new initiatives and put the wheels in motion for selling strategies that are impactful.
  I will LOVE your input, your direction, your professionalism, your integrity and your wonderful phone manner every other Monday morning!!
  Thank you for all you have bring to the table to guide us and help bridge the many black holes of our business!
  T.S.P.
  
  
• January 11, 2007
  Ernest,
  Thank you for joining our Monday morning calls. It's always great to hear your voice on the calls. You have so much energy and knowledge and it's a great way to start Monday mornings. I really enjoy listening to your advice and help.
  Thank you for everything you do to help us.
  S.P.
  
  
• January 10, 2007
  YES! IT was perfect to work on sales strategies today. I am excited about (hearing) where my team needs work and helping them be more productive in SETTING those appointments. This seems to be a tough area for some.
  I am enjoying your input and I am learning so much. If I learn ONE
  new thing a day I am joyful. I believe to be an effective leader I need to
  gather as much information and knowledge for those who have walked "in my shoes."
  This can only help me be more effective to my team. It is important to me to give them all the (armor) I possibly can before they ever walk out that door, pick up that
  phone or strike those keys on their computer. I want to help create SUPERSTARS!
  L.L.
  
  
• January 10, 2007
  Hi Coach,
  I am most excited because we just sold a new client that will bring $300,000 in revenue this year! Yea!!!
  Also, I sent you the sales binder information that I am working on. I put it together over the weekend for my meeting. And I also had the tabs for case studies, testimonials and checklists. It was great, every question they had, I had something in the binder to back up my answer. They loved it. I would not have had all of this ammunition if you had not recommended it. So, now I am excited about making our sales presentation binder the best it has ever been. I can't wait to get your feedback.
  Thanks for your help!
  C.C.
  
  
• January 10, 2007
  Ernest:
  If I had a train whistle I would blast it three times!!! Thanks for asking about the contest-it went great!
  I went to a local specialty chocolate shop and bought an individually
  wrapped chocolate truffle for every staff member. We placed the
  truffles in brightly colored gift bags along with an envelope that
  contained the attached prize sheet along with the contest rules and
  the spreadsheet showing how the point system would work. We also decided to give the ultimate prize away to a non-sales employee by having the winning sales person draw a name from a hat.
  We kicked off the promotion on Monday with the sales team and Tuesday
  with the rest of our staff.
  Everyone quickly devoured the treat-they enjoyed the truffle as well.
  After the initial presentation a few of the racehorses...er sales
  staff, were trying to find loopholes in the system, when one team
  member spoke up and said "Hey, personally I'm glad we are given a
  chance to win this great prize. Thank you for the opportunity." I
  couldn't have said it better myself.
  K.S.
  
  
• January 10, 2007
  Ernest...
  Thank you for all that you taught me! I am truly bringing my business to the next level!
  Take care!
  P.D.
  
  
• January 9, 2007
  Hi Ernest,
  Just a quick note to say thanks for all the energy you put into our PowerHour sales conference calls. I made a lot of notes today that were very helpful!
  Just thought I'd share. See you February 6th!
  K.A.
  
  
• January 5, 2007
  **Smile back** It was very helpful to have you review my leadership assessment. This is the kind of insight that most people never get, and it was encouraging to know that I have chosen a path appropriate for who I am. The best part is that I can show others the way - and get paid well for it!
  I can't thank you enough for giving me your time and expertise - I truly appreciate it.
  With pleasure and gratitude,
  C.V.P.
  
  
• January 5, 2007
  Ernest,
  Good afternoon. I have found my good groove, and have been super focused and effective for the past 90 days or so.
  I do credit you with my success in this new role, and want to make sure that I stay as your client. You really helped me through a rough spot this time last year, and while I may have found myself here without you, I know that you helped to keep me together when things were bad.
  You have been a great resource to me, and I want to be able to work with you and have you as a resource should the need arise (or to help to sharpen the saw) in the future. I am almost 300% of quota and people are really receptive to either buying our service, or at least listening.
  For now, that is all. I just want you to know that I appreciate how you have played a part in this success and to stay on a monthly schedule.
  Sincerely,
  R.G.
  
  
• January 2, 2007
  Dear Ernest,
  It is not often that we encounter the kind of rare integrity coupled with insightful intention that you bring to the table. I am inspired by you to become all that I am meant to be and I want you to know how much I appreciate your courage, conviction, and your wisdom. Thank you for all you do to add to my success…and the success of my sales company!
  Warmly,
  C.P.
  
  
• January 2, 2007
  Dear Ernest,
  It is not often that we encounter the kind of rare integrity coupled with insightful intention that you bring to the table. I am inspired by you to become all that I am meant to be and I want you to know how much I appreciate your courage, conviction, and your wisdom. Thank you for all you do to add to my success…and the success of my sales company!
  Warmly,
  C.P.

• December 20, 2006
  Merry Christmas Coach!
  Thanks for all your guidance and support this past year. I value it highly.
  S.D.
  
  
• December 22, 2006
  Per our last conversation, I tweaked compensation plans for the GM candidates. Ernest…thanks for your support in helping create the ingredients of this plan.
  G.M.
  
  
• December 21, 2006
  I just wanted to thank you for your contributions over the past several weeks…due to your hard work, the deal closed successfully today. This refinancing will allow me to save almost $200,000 annually in debt service, with a new fixed rate of 5.27 percent for the next 39 years-thanks to you!!!
  Ernest, thanks for all your help toward this, and everything else we did in 2007---you are a very wise man-and thanks for all your help in 06, and looking forward to '07!
  J.S.
  
  
• December 20, 2006
  Hi Ernest:
  Thank you for the note. I had another wonderful year. Thank you for all your help and support over these past years. We are off to Hawaii for the holidays.
  J.L.
  
  
• December 20, 2006
  *smile* - I thank you again for connecting me with my partner... we continue enjoying quite an unusually spectacular partnership! Our strategic thinking & planning is fun work, and I do love the view from 30k feet above.
  I will also love returning my heart and soul to our home at sea level, and leaving the implementation of our commitments/changes in my partner's competent head & hands.
  Happy holidays to you Ernest and to your family as well.
  L.R.
  
  
• December 18, 2006
  Ernest,
  Thanks for being a marvelous teacher for me this year. In both form and content, you've given me wisdom and inspiration, and I feel lucky indeed to have you in my corner!
  M.B.S
  
  
• December 6, 2006
  GREAT PowerHour SESSION! I really got a lot out of this. I have been a sales professional for over 25 years and much of what you say I have heard before. However, I get so tied up in the day-to-day that when I hear you, it helps me refocus and I get fired up all over again. Thank you. I look forward to attending all your 2007 sessions.
  J.A.
  
  
• December 6, 2006
  Hey Ernest:
  Trying to lose 5 lbs. will not be easy with the bunch of baskets I've just received from you. Chocolate and assorted candy in one; great nuts/junk mix in another; a tin of yummy cookies in another. Thank you. You are very generous, thoughtful, original and I love the coaching you provide me and my company. Your creativity never ceases to amaze. I am touched by your kindness (and my kids are overjoyed!).
  Muchas gracias,
  N.W.
  
  
• December 1, 2006
  Hi Ernest,
  I am happy to report that celebration is in order on our call on Thursday...I got my MIRM!!!! Thanks for all your encouragement and coaching to get it done and behind me. No re-writes. Yeah!!! Now I have to construct a press release and get some mileage out of that. Let's discuss the press release content.
  Have a great evening...I know I will.
  J.C.
  
  
• November 21, 2006
  Ernest,
  On another subject, my business, with the economy in my city, has been tough. The good news is that I hired the right people after the intense training you gave me earlier this year.
  Hope you had a GREAT Thanksgiving!!
  T.H.
  
  
• November 19, 2006
  Hi Ernest,
  From your coaching I created a new division for our company and will do revenues
  of about $500,000 this year. It is fun and cool!
  I do want you to know that the coaching you do with me has changed my life. In fact, I always talk about you (including mentioning your name) when I do my training programs. Several thousand people have heard the talk, so I am spreading the word about you.
  With gratitude,
  A.S.
  
  
• November 10, 2006
  Great meeting today! You were 100% right about speaking to my partner before she arrives. It allowed her time to think about the partnership versus creating a licensee business. She wants no part of operations (thank goodness) and her client list is incredible!!!
  Thanks for caring. You are a great coach!
  M.G.
  
  
• October 30, 2006
  Good morning Ernest.
  I just wanted to take a moment to thank you for a great meeting. I am energized and so appreciated your direction and insights! Our company is a great company and I appreciate the lengths that it goes to…to provide us with everything possible to help make us successful. You're a great coach and trainer!
  Have a great day.
  L.P.
  
  
• October 29, 2006
  Hey Ernest,
  Just a quick note to say thanks for your coaching and training seminars this past week in South Carolina. It continues to impress me that you are able to get and hold so much interaction, attention and control of a crowd in a teleconference forum.
  Thanks again for sharing your knowledge and experience with others.
  K.C.
  
  
• October 28, 2006
  Ernest,
  I personally received many great compliments from team members with regards to your coaching and training program. Everyone was very engaged and involved and I think that clearly indicates you had it going on!
  Thanks for pumping the folks up! Have a great weekend.
  B.C.
  
  
• September 27, 2006
  Thanks Ernest. The explanation of how to use your hiring assessments was very helpful. Our call today was 10 times more helpful than just a standard interview and the typical follow-up discussions.
  Thank you for your insight.
  R.M.
  
  
• September 22, 2006
  On the great side...I have a luncheon date with the sales person from my direct competitor…I had left a message for her [just like you suggested I do!] that I was going to bring her coffee and a bagel, etc. and we now have a lunch date next Wednesday!
  Thank you for the advice!
  P.D.
  
  
• September 13, 2006
  Ernest,
  Thank you, once again, for your valuable insight. Our conference calls have been incredibly helpful, and we are now looking forward to putting your great advice into action! We look forward to reconnecting in early October.
  Make it a great day!
  K.W.
  
  
• August 22, 2006
  Ernest,
  Thank you so much for all of your coaching and consultation with me. I never in a million years thought I would be where I am in my business and you have contributed significantly to my trajectory and my success so far.
  It is a pleasure to work with you.
  Warmly,
  P.L.
  
  
• August 2, 2006
  Ernest,
  I can't thank you enough for helping us get this program off the ground! You are an amazing coach, gently pushing me to reach farther and teaching me how to be better! Working with you helps me realize the big picture results by more fully understanding and executing the details and fine points. You are a great coach!
  Many thanks,
  C.P.
  
  
• June 21, 2006
  Ernest,
  Great call today...I can really see that we are making important headway in getting my company back on track.
  Thanks,
  J.S.
  
  
• June 17, 2006
  Ernest,
  Thank you so much for your call today. My partner and I are glad to have you in our cavalry as we circle our wagons around this very important decision.
  C.P.
  
  
• May 26, 2006
  Hi Ernest,
  Thanks for your input on our publication. We value the ideas you are able to help us generate.
  M.S.
  
  
• May 4, 2006
  Ernest,
  You are awesome! Thank you sooooo much for your passion and your commitment to our success!
  Sincerely yours,
  C.P.
  
  
• April 20, 2006
  I want to be just like you when I grow up, Ernest! You're the man. I am stoked about our last four coaching calls and I am grateful for the opportunity to access all your knowledge and resources. Thanks for the help and attention between calls.
  J.H.
  
  
• April 4, 2006
  I'd like to thank you for your help. As you may know, the President of my company promoted me last week to VP. The work you and I did together played a key role in that. Thanks for your insight, coaching and help!
  Ernest, I hope you enjoy your vacation and look forward to talking soon.
  J.M.
  
  
• February 13, 2006
  You are very much appreciated by me and my company. I look forward to many more years together!
  J.C.
  
  
• January 14, 2006
  Ernest,
  The trip to Florida was good, but it was not as easy to make as many contacts as I would have liked. So, I was able to talk to 6-7 potential employers, but I wanted more.
  Of greater significance were the comments that I had during my two hour long interview. They specifically said that my resume was not like any others that they had seen. They said "everyone else simply sends in what they did, no one said (other than mine) what they accomplished."
  To that end, I give you many kudos and thanks. It really helped to set me apart, and I know it will going forward.
  Sincerely,
  R.G.

• December 23, 2005
  Ernest,
  So happy to learn that you and your family are enjoying life. What a blessing! My husband and I will celebrate seven years together at the office and remain grateful for the coaching you gave us. With your guidance, we built a firm foundation for a great partnership without sacrificing our wonderful marriage. Thank you!
  L.B.
  
  
• November 17, 2005
  Ernest,
  Thanksgiving is approaching, so I wanted to take the time to thank you for your support over the last few months. I feel you're very much my coach, my partner and a well of possibilities that I can draw upon, and it's very much appreciated.
  With appreciation,
  M.B.
  
  
• November 15, 2005
  Thank you Ernest. I couldn't have grown my company to this level without your help, coaching and confidence in me.
  J.C
  
  
• September 6, 2005
  Ernest,
  I'm glad that I found you and have hired you. You are a star! Thank you for transferring your knowledge to help me grow my business!
  J.H.
  
  
• August 8, 2005
  Hello Ernest!
  Enjoyed our call last week. I appreciate of your positive energy and great coaching. You're awesome!
  Thanks Ernest. Have a banner day!
  D.C
  
  
• July 30, 2005
  Ernest,
  Thanks for our call today! You've given me a great insight on what will click and what will create discord. I was thinking about our call this morning, and about to write you a note to tell you how thankful I am that you are in my life. My and my company wouldn't be where we are today if it weren't for your insight and guidance but especially your belief in our abilities.
  P.R.
  
  
• July 15, 2005
  Ernest:
  Thank you for all your help. Your coaching truly adds meaningful ideas, insights, and inspiration to help me reach the next summit of success. Thank you very much.
  B.H.
  
  
• June 15, 2005
  Hello!
  Truly enjoyed the call today! I really like the energy and pace of moving fast. I like the feeling that we are working a plan and know where we're going. I like that you've done it and I believe you can help me to do the same. I'll bring my talents and you bring this process and I'll achieve my dreams and goals - and then I'll set new ones!
  J.H.
  
  
• June 9, 2005
  Ernest,
  Thank you so much for the gift. It will be treasure by my wife and I for many years to come. Words cannot explain how much I appreciate the time and energy you put into helping me and my company. You have guided me not only professionally but personally as well, making me a better person. I often wonder how someone I have never met can have such an impact on my life. My daughter will always have stories to tell about a man she never knew, she will only know him as the Coach.
  B.L.
  
  
• June 6, 2005
  Ernest,
  Why not start the week with a compliment?
  This morning my husband said, "I've got the best coach in the country!."
  Have a great week!
  M.B.
  
  
• May 16, 2005
  Hi there! Last week was the second week of the new division within my company that you have been helping me to launch. Things are going so, so well. Your mentoring, guidance and knowledge was pivotal in helping this launch successfully and with gusto. Thank you so, so much for guiding me through the process and for all of your great care and insight. You helped me through this process to realize how much I truly love this new sales engine.
  Much gratitude-
  D.W.
  
  
• May 9, 2005
  Ernest,
  Thanks for your article. I have already begun using it with success. I met with the sales team this morning and we discussed their weekly sales reports. I will be coaching them on how to handle the more complex meeting, letting them take full charge of their meetings, and debriefing with them afterwards. They are very excited!
  Thanks a million for showing me how to get out of my own way....again! I love it!!!!!
  C.P.
  
  
• February 10, 2005
  Yes, thank you. I saw the note you sent to my personal email at home tonight and I was touched by my Sales Manager's email to you. She thinks very highly of you and your mentoring has helped her tremendously!
  B.B.
  
  
• February 9, 2005
  Dear Ernest,
  First and foremost I would like to congratulate you and your team on a very successful nine years.
  I would also like to send you my heartfelt thanks for being such an awesome "Coach". You have helped me become more successful over the past year. Just by teaching me to look to me, for the answers to the tough questions, and to stop and think how I can make every situation better, "Rapid fire Problem Solving". I wish you and your team much more success in the years to come, and as always I will be looking forward to our next call.
  With Warm Regards,
  D.P.
  
  
• January 26, 2005
  Thank you, thank you Ernest…for being a tremendous asset to me and my partners. I have learned a lot by listening to you!
  Warmly,
  L.R.

• December 24, 2004
  Ernest, thanks very much for all your coaching and advice this past year. I consider you a valued partner in my business and my life.
  S.D.
  
  
• December 23, 2004
  Ernest,
  I will be in Atlanta next Wednesday, the 29th of December. If your candidate can meet me at the airport, that would be great.
  Thanks, and if we do not talk between now and then--Merry Christmas. Working with you has been one of my top ten highlights for 2004.
  Sincerely,
  R.G.
  
  
• December 13, 2004
  Ernest...thanks for a great call today. We have a lot to celebrate...and a lot to be thankful for as we begin this incredible journey. We are so glad you are leading us...and walking beside us.
  I will work on the accomplishments/goals e-mail tomorrow evening, so you can review on Wednesday. On a personal note, you amaze me with your generosity. Thank you for truly caring about us as people not just clients. You are a terrific role model.
  D.H.
  
  
• December 10, 2004
  Hi there! I looked in my mailbox and got the most wonderful gift from you. And how appropriate!!! Thank you so much for all of your guidance, advice, support and insight this year. I have so appreciated your wisdom and mentoring. It has been truly invaluable. It's helped me sort out the most complex issues and has helped to make big issues small ones. I'm very much looking forward to our work in 2005. It is unfolding and will be much more global.
  D.W.
  
  
• October 28, 2004
  Ernest,
  I am excited about the future of My Company, I feel like I am on the right track thanks to your help.
  Thanks!
  J.H.
  
  
• October 15, 2004
  Ernest,
  You are THE COACH. We think of no one else in that context. No one.
  You helped us to shape a model for our sales team that is simple, yet powerful. Always giving. Always enjoyable.
  You light a path.
  Thank you and Happy Birthday! You are your best,
  D.G & N.G.
  
  
• October 15, 2004
  Ernest,
  I am excited about the progress you have helped me make with my sales organization. And I want to continue to concentrate hard on building my new business by working on our top 10 prospects. I know I can do it as your coaching will help me to stay focused.
  Thanks again.
  J.H.
  
  
• October 1, 2004
  Ernest,
  We want to share our good news about an alliance for us that has happened in the last few weeks.
  Through some business relationships that we have been nurturing over the past year, we have made an alliance with the PBS (Public Broadcasting System) Series. We are going to be featured in this series that will air after the first of the year. This series will be broadcast over 349 national PBS stations and some of the clips will be played on MSNBC, CNN, and FOX.
  When we were contacted by the producers at PBS we were told that we could be a part of the series for a very large sum of grant money. As you know, we did not have such an amount and you asked us the question, "Who do you know that would be willing to pay this amount of money?" Through an alliance we already had in place with a corporate client…everything fell into place within 48 hours!
  So we will start filming in the fall and be on the tube sometime after the first of the year!
  D.G.
  
  
• September 27, 2004
  Ernest,
  Good morning. Great first session, already feel value has been created beyond the expense of all of 2004 and 2005. Thank you.
  R.G.
  
  
• September 23, 2004
  Ernest,
  Just a quick note to let you know that your candidate and I finally connected. I did let him know that you have helped me completely rework my hiring process by helping me establish my criteria for positions, making recruiting an ongoing campaign, teaching me how to read a resume, teaching me how to interview more skillfully, establishing a testing protocol and helping me with qualitative analysis of candidates. I think he was moved by this.
  Additionally, I discussed our ongoing coaching relationship and the tangible benefits I receive from that part of our work together. Specifically, that I have grown as a coach and leader, my people have grown as a direct result of your coaching, and that an underperforming salesperson has/will double his sales this year. I believe he was moved by this as well.
  I probably covered a few other points but this was the essence of our call. I hope I was helpful to you both.
  Happy business building!
  C.P.
  
  
• September 11, 2004
  Hi Ernest,
  Wonderful, and severely jet lagged. We have been here in France for three days, had three invitations to dinner, and are just about settled in our friend's two bedroom 'gite' apartment on her beautiful country property. My husband and our cat both survived the 30 hour journey and I'm just looking forward to getting my head and body back in the same place.
  My office is gorgeous, looking out on rolling hills and fields with the scent of honey suckle and roses wafting in the window. Very inspirational for me to keep focused and courageous and keep growing my young business.
  Thank you so much Ernest for helping me see the way to get here. A true coaching success story for you. {smile}
  P.B.
  
  
• August 30, 2004
  Ernest,
  Well, it's official. Geoff is hired and starts on September 7th. He told me that ours was the most thorough interview/hiring process he's ever been through and that alone inspired a great deal of confidence in the position and the company.
  I want to thank you for all your help. I am learning so much from our connection.
  My next step is to review our 100 point training checklist and to make sure I have every part of the first thirty days of training in place and ready for him to learn and check off as he goes.
  Thanks again!
  C.P.
  
  
• July 1, 2004
  Ernest,
  I just want to say how touched I was by your response to what I told you about my new sales manager. I value your opinions and I am happy that you and I share a similar philosophy around caring for those around us.
  I just really dig that you are a no-nonsense, resolute, get-down-to-business guy with a wonderfully HUGE heart! I am so glad that you are part of my world!
  Warmly,
  C.P.
  
  
• June 24, 2004
  Thanks so much for the kind words. It has been a pleasure but most of all a great time of learning from the "master". I look forward to continuing to work with you.
  M.C.
  
  
• June 15, 2004
  Ernest,
  Thank you for the many blessings that you have help me discover for my family and business.
  I know that hiring support staff is going to be a big help, but without ever experienced it I had no idea how great it could be. Please keep me moving forward to use this help to grow my business and the quality of my life!
  Regards,
  T.A.
  
  
• May 12, 2004
  Ernest,
  By the way, I was speaking with someone the other day about our coaching work. They asked me how much it "cost" me and I told them it "cost me nothing." They then said something like, "You're kidding. You mean you don't pay anything?"
  "Oh," I said, "of course there is a charge but it doesn't cost me a dime. My return is well worth the investment."
  So the next time someone asks you how much your services will cost them, you can tell them my story!
  Thanks a million,
  C.P.
  
  
• March 30, 2004
  Ernest,
  I will be making contact with everyone now that I am back from my vacation. I will detail all of this and more on my Forecast Report for you. I love having a sales manager to be accountable to. It makes me focused on making the best use of my time selling. And having the dual focus of filling my salesperson pipeline with great candidates will absolutely make a huge impact on my business and take some of the pressure off of me to be the top sales person.
  Thanks for all your help!
  C.P.
  
  
• March 24, 2004
  You have redefined hiring for me. What a beautiful thing it has turned into. I no longer feel blind! Thank you for your help with me and my team. My mark on the world will be all that much bigger and brighter!
  P.B.
  
  
• March 18, 2004
  Thank you so much for the call today. It was absolutely invaluable.
  Overall, thank you, thank you, thank you again for this. Also, it's so inspiring to hear you coach. You have so much passion and gusto. You are such a wonderful mentor to me. It's really an inspiration to hear especially as I'm expanding the business and sometimes my energy can move from one end of the spectrum to the other it's great to know that one day it will really be all turn key. AND, my energy will only continue to grow with this too!
  Warmly,
  D.W
  
  
• March 17, 2004
  Free at last, free at last free at last! Hi Ernest, We are jamming, I just hired a bookkeeper that comes highly recommended by my accountant. She starts Monday! In another 45 days I hope to never have to generate another invoice as long as I live!
  I am so looking forward to playing offense again and securing my company future. And I'm planning to hire an executive assistant before vacation.
  Regards,
  T.A.
  
  
• March 16, 2004
  ==>Ernest…thought you would like to read the note below that I sent to a colleague of mine.
  Hey Debbie,
  Just a quick note to say that it was great to get together with you at the party tonight! You are an incredible business person and I love your energy.
  I have been working with a great coach for a few months. His name is Ernest Oriente and he specializes in sales and marketing. He has helped me look at my business more strategically. He has helped me systematize my sales and business processes. He works with me individually as well as in a team setting with my salespeople. He is smart, energetic and laser-focused on bottom-line sales/business performance. Send him an email and he will call you. It will enhance and change your business life! His emailaddress is
  Have a great night and we'll see you tomorrow.
  C.P.
  
  
• March 15, 2004
  I completely agree. I have always been told that I have unreasonable expectations around sales performance. That I hold the bar too high. Working with you, however, I can see that we hold the same expectations. Thanks for the reinforcement.
  C.P.
  
  
• March 2, 2004
  Thanks Ernest!
  My VP of Sales was so pumped after his call with you today. You are really helping him see that we can increase the sales revenue while working less hours.
  He just hopes he can get there and make it work. I said you can! Just listen to Ernest! I know it's hard though and he's really taking on the bulk of it.
  Thanks for helping make our company better!
  S.A.
  
  
• March 2, 2004
  Ernest,
  I think today's call was a giant leap in the right direction. A top sales person likes to be able to talk his way out of commitments he doesn't feel comfortable with so I think what you heard in his voice was frustration, fear, anxiety, and a deep disbelief in his own abilities. Hopefully he will choose to embrace discomfort as a growth opportunity. If he does he will have major success!
  You were a genius on this coaching call! Of course I can say that because, in addition to your own brilliance, you echoed my sentiments perfectly. I really feel that with your help we can help my top sales person and my business.
  Thanks!
  C.P.
  
  
• February 28, 2004
  Hello all,
  We are very excited and ready to get more closure on both of our new alliance deals. What was great was that the company we did the videos for was salivating that we are having a call with the large insurance company. All of a sudden, we look even more attractive.
  A special thanks to Ernest and his coaching. One of the best decision's we've ever made was to hire E!
  P.R. and A.S.
  
  
• February 26, 2004
  Years ago Paul…I read a book on selling that revolutionized my work here. It, I believe, was a combination of timing and technique coupled with drive and desire that made so many of the lessons come alive in me. Like you, I immediately put them into practice...and like I say, it revolutionized my selling.
  Ernest has always been a motivator but beyond that, he brings with him a wealth of information and the unique combination of practical experience within the industry. I'm glad to hear he's sparked something deep inside of you. So, take it and Rock!
  M.C
  
  
• February 25, 2004
  Mike;
  I thought I would drop you a note about the call-in we had on Tuesday, 2-24-04. Although I have very mixed feelings about staff/sales meetings in general, and after hosting, running and participating in literally thousands of these wasted minutes, hours and days on a variety of topics and arenas, I must tell you that our meeting with Ernest on Tuesday was nothing short of fabulous. This was by far, the best meeting I have ever had with our company. I would strongly encourage you to have Ernest replicate the magic he performed for Debbie and I to all current and potential sales personnel. It is invaluable as a training aid and the best "On Point" scenario that could have been delivered to me.
  Mike, the entire presentation, along with the motivation and steps he illustrated in preparation, resulted in a sales presentation that left me speechless and not a question in my mind. His dialog and his use of common sense and addressing ALL the issues left me with wanting to immediately jump on board. Normally, when ideas and potential strategies are discussed, I am always left with many questions bouncing around my brain that were not addressed or occurred as a result of the presentation. When Ernest had finished, I had no questions whatsoever, and more importantly, I immediately saw the application for several large clients and prospects.
  Ernest went through his four sales points and when our sales meeting was over, I immediately set out to do the homework and have the answers I will need to organize and prepare my sales presentation for my top prospects, as well as others. Please pass on my sincere appreciation to Ernest.
  P.L.
  
  
• February 16, 2004
  Ernest,
  What a great article and an inspiration! These questions will be very valuable to us and I'm very thankful to be challenged with them at this time.
  I still remember vividly listening in to your conference call back in 1996 and being amazed. I am even more amazed at you today.
  We are blessed to have you in our lives!
  P.R.
  
  
• February 15, 2004
  Congratulations Ernest on achieving your dreams…and helping me achieve mine. You deserve to be very proud of your professional and personal accomplishments.
  You've been a big help to me and I appreciate it.
  S.D.
  
  
• January 22, 2004
  Thanks again for fitting me in today. I just did a year end financial review with our CFO and we came out really well. Despite the additional head count in sales and services, our net income was $327,603 which was $240,000 over budget. Also, our previous year's net income was only about $51,000.
  Thanks for helping us ROCK!
  G.L.
  
  
• January 9, 2004
  Ernest: You are up early as usual!
  Thanks for thinking of me! FYI - you may recall that the first thing you
  asked me to do last March 4th in our initial session was to tell you our '03
  agency sales goals, I came up with 10 mil - very off the cuff and somewhat
  wishful! Guess what .........., yep you guessed it. We came in @ 10.5!!
  Thanks for your help.
  $20 mil in '06! How? This company is transforming - your coaching is having a
  huge long term effect! THANK YOU!
  R.G.

• December 22, 2003
  Thank you so much for the great call today, what a great way to end the year! Great team Huh? Anyway, thanks for all of your help throughout not just this year but ever since I have known you. You are my hero.
  Have a very Merry Christmas and I look forward to working with you in 2004.
  D.K.
  
  
• December 17, 2003
  My meeting with CHARTER WENT GREAT!!!! I'll send you the re-cap notes later this week. Thank you so much for your mentorship and guidance. It made ALL the difference.
  Warmly,
  D.W.
  
  
• November 24, 2003
  Happy Thanksgiving Ernest to you and your family and colleagues. Just the other day I was telling someone about you - that I had had an 'expensive' coach but that it was one of the best investments I ever made!!!
  Thankfully,
  J.F.
  
  
• October 28, 2003
  Thanks for your help, wisdom, viewpoint and support to me, my family and my sales organization!
  You have again touched my life deeply.
  J.D.
  
  
• September 29, 2003
  Ernest... you are so energizing! Kathy and I get off our call and say, "Wow! Was that good?" Thank you for everything you are doing to help us rapidly grow our sales company.
  Whew! That's all for now.
  D.H.
  
  
• September 29, 2003
  Ernest:
  Thanks for our telephone conference today, it was great! I appreciate the direction you are giving to me and my company. I am feeling confident that with your help I can grow this business as needed.
  Thanks again,
  J.H.
  
  
• September 18, 2003
  Hi Ernest,
  As always, thanks for helping me navigate the waters Ernest. I can't imagine trying to do this without a good coach beside me.
  Cheers!
  P.B.
  
  
• September 8, 2003
  Hi Ernest,
  My CEO and I find ourselves in an unusual position. Some of the alliances we are working on have also raised some important questions.
  These opportunities have risen out of our focused and intense efforts at alliances and we are very, very thankful for your genius in helping get these concepts clear into our strategic thinking.
  Be your best,
  D.G.
  
  
• June 17, 2003
  Hey...
  THANK YOU !!!
  I received my PowerHour folder and will keep stuff for our work "in progress" - thanks for the help & motivating me.
  Boy...You Are Helping Me To Dream Soooo Big!!!
  K.P.
  
  
• April 30, 2003
  Dear Ernest,
  Just a quick note to acknowledge the longevity of your coaching and its affects on my sales company…with a BIG THANK YOU!
  One thing I have admired and been inspired by from the very beginning coaching with you is your awesome ability to seemingly live with your client through detailed follow up.
  Thanks Ernest.
  D.G.
  
  
• April 22, 2003
  Hi Ernest -
  I just wanted to thank you again (I think of our coaching collaboration each time I get a significant career boost!) for helping me rise to a 'new level' a few years (?) ago. You helped negotiate my starting salary (with benefits) to $100K from a (what I thought was a shaky) position as a consultant. From that position I was hired away by SAIC to work on site with our client NCI. Last week's review brought me a generous (for these times!) additional 4.25% raise and I now have a salary of $111.5K with full benefits, working in a stimulating job among fascinating and brilliant people, with reasonable hours that let me spend the time I want (or almost) with my wonderful wife and son! Frankly, when I told friends I was paying a coach such and such to help my career they doubted my wisdom but as you can see, you were a great investment!
  All the best,
  J.F.
  
  
• March 10, 2003
  Thank you for helping me with the situations with Judith and John. You are the greatest gift and influence I have received so far in my lifetime. I look forward to receiving and listening to your advice for years to come.
  C.S
  
  
• February 18, 2003
  Ernest,
  I wanted to let you know that I took our e-mail conversation from a week or
  so ago and have put it into action. This was the company that I was questioning
  if I should work toward an alliance. The CEO was so excited about the alliance idea that he has me working with two of his staff to put this plan into action.
  I am so grateful that we connected. My business (and I) have been rather ho-hum the last six months. Still creating great work - still serving great clients but we weren't having FUN. All that has returned and so has the motivation on the other side of the business.
  What a great feeling!!
  C.L.

• December 5, 2002
  Hi Ernest -
  Thank you again for the valuable advice you gave me on the phone regarding the sale of my company. It's now happening. As I mentioned, I was so impressed, not only with your advice, but also that you had so courteously returned my call precisely along the timing guidelines (it being international) I had suggested in my voicemail message, that I'm telling everyone I know at every opportunity about your outstanding style and am strongly recommending your book, SmartMatch Alliances, at the same time.
  Your book, incidentally, has just arrived and I'm already deeply into it. Brilliant material; very enjoyable reading. Thank you.
  W.H.
  
  
• November 8, 2002
  Working with you is such a joy, Ernest. As usual, you clarified the issues for our executive team and opened our eyes to the best options available!
  Thanks for all your help!
  K.G.
  
  
• November 7, 2002
  Thanks for the hard work you did on this project of valuing my company. I will recommend you to others if you want to use me for a reference.
  M.C.
  
  
• November 1, 2002
  Ernest,
  Once again, we wanted to thank you for the gift of our coaching work together.
  What tremendous value you provide! Our conversations have been inspiring, energizing, motivating, and of course, just a blast.
  Plus, you've given our company a benchmark to run after: 10,000 subscribers to be listed on www.smartmatchbooks.com...we've got a goal, and we'll definitely see you on the other side of it!
  Thank you for this literally life-changing time together.
  Kind regards,
  D.M. and D.M.
  
  
• October 23, 2002
  Ernest,
  Brad called to say (I spoke with him earlier today) that the Executive Committee voted unanimously to move forward as quickly as possible with our plan!
  We have a few items to work out, but this is the best news we could have received. Thanks much for your coaching on this!
  Best Regards,
  C.B.
  
  
• September 18, 2002
  Ernest, thanks for thinking of me....working with you made the sale of my company much easier and more profitable....and I will always consider you my lifeline during that time.
  Given current economic circumstances and the strong presence of the many competitive alternatives, I clearly sold when the market was at its peak. Leaving that snake pit was also one of my better decisions, and you were with me through that difficult time!
  I am where I belong........and I appreciate your guidance in helping me make this career move as well. I think of you often and with great admiration.
  L.B.
  
  
• September 16, 2002
  Good morning Ernest,
  Thank you for returning my call yesterday. I deeply respect that, in our model of working together, a mid-stream call is highly irregular. Learning that I was selected to speak at the Million Dollar Round Table ranks above everything in my life except my wedding day and the birth of our son. There is no one I would rather share that news with than you. An e-mail would not suffice and waiting until Tuesday was unfathomable.
  Ernest, your presence with me, and your words to me in those few minutes were extraordinary. Your personal standing "O" was a moment I will cherish for the rest of my life. Thank you my guide, my friend. Thank you.
  D.G.
  
  
• September 10, 2002
  Ernest: Thanks for sending this E-mail on to me. Yes - I enjoyed reading it completely. Some days I still miss "the old business life". But I firmly believe - that with your expertise and help, I positioned my company and sold at the right time. The industry has changed so much since then and I am very grateful.
  C.M.
  
  
• September 5, 2002
  Ernest,
  You must know just how highly I/we value your coaching contributions. The investment made each year in your coaching compounds annually with regular dividends…not too many investments that are secure like that anymore, huh?
  Just wanted YOU to know what a winner I think you are.
  L.R.
  
  
• September 1, 2002
  Ernest,
  This is VERY HELPFUL information about how to sell our company!
  If you own a pro football team and want to win the Super bowl you probably want a coach that has made it to and won the big prize already. Along with being a really nice guy that is why we love working with you so much!
  T.A.
  
  
• September 1, 2002
  Hilton,
  Hope all is well with you and yours.
  Just wanted to drop you a quick note and say thank so much for putting Ernest Oriente of Park City, Utah and me together.
  He has been a tremendous help to me both in my business and also personally.
  I expect our friendship maybe continue as it has and likely could be one of life's great blessing that goes on for decades and easily could last "to the grave".
  Was thinking about this recently and just wanted to drop you a note and say thanks again.
  J.D.
  
  
• June 6, 2002
  Hi Ernest,
  WOW! I am excited about the teleconferencing idea to promote our sales and consulting services!
  I needed a "germ" or should I say "gem" of an idea to spark my sales efforts and you have once again provided the spark. For this I am grateful!
  J.C.
  
  
• June 3, 2002
  Hi Ernest,
  Just wanted to thank you for the great sales coaching call today, everyone thought it was exceptional! You're a real pro and we are lucky to have you on our weekly training calls.
  Again thanks,
  D.K.
  
  
• April 22, 2002
  Hello Ernest!
  I regret that I will be unable to attend the upcoming conference call as I have a presentation scheduled.
  I always enjoy your PowerHour teleconference coaching calls, they are so thought provoking and I have incorporated many new ideas.
  Enjoy...and look forward to the next time we speak!
  Have a great day!
  D.C.
  
  
• April 10, 2002
  My Company's Independence Day
  Ernest,
  I was driving to lunch today thinking about my licensing situation and my company's future. As we've discussed I'm hesitant to invest a lot more money into the business without a new fee arrangement. Ideally I'd like to break away from my licensing agreement entirely.
  I want to thank you for all the time and effort you expended in helping to put this deal together. The extra early morning calls, talking with my licensor, last minute emails and even tracking me down in Walmart. As you know there many times I was extremely frustrated, and questioned why we were moving so slowly. But you continued to keep me upbeat and always had a new plan of attack.
  As you probably guessed the negotiating continued right up until the deal was signed, however the major battles were already won and well documented. We both knew that the deal wouldn't be completed until I had a signed copy in my hand. I'm not sure how much money you saved me with your negotiating techniques, but I would guess it's between $350,000 to $500,000.
  We still have many more issues to deal with in St. Louis, some good and some not so good. But for now I'm going to sit back and enjoy our accomplishment.
  Best always,
  J.L.
  
  
• March 27, 2002
  Ernest,
  I can't thank you enough for this mornings meeting. As usual I walked away with even more knowledge!
  It also gave me more to think about and question. I always enjoy it when someone comes along and opens the curtain so I may see clearly!
  Thanks again,
  K.S.
  
  
• March 24, 2002
  Dear Ernest,
  Thank you for making a tremendous impact in my life and the lives of those on my executive team. You hear that a lot from so many different people, but I still have to repeat that truth.
  During a sales seminar I attended this week, as they shared important lessons, I often found myself thinking of the first time someone else taught me these sales lessons. It was usually of you during the years we worked together.
  I left the seminar with renewed appreciation for you. The fantastic example you have been as a businessperson, a husband, a father, a humanitarian, and a true friend.
  I now know more than ever what a tremendous honor and privilege it is for me to know you and work with you.
  Thank you.
  R.B.
  
  
• March 4, 2002
  Coach:
  I know I said it this morning, but I wanted to thank you again. I always look forward to the calls that you attend because I truly learn a lot. I always learn something from your advice and I am glad that you are a part of our team. It is so refreshing to work for a company that truly cares about the success of their employees and strives for success.
  Thanks so much!
  T.B.
  
  
• January 13, 2002
  Hi Ernest!
  Thanks for your post. It's nice to have you contribute to the list...you are so well known and respected in the industry; it helps add credibility to the list!
  I hope you are well and ready for the Olympics. I think of you and your advice to me often and have applied it to my work. I am much happier and "steadier" because of it!
  L.T.

• December 18, 2001
  Ernest,
  Renewal number two went just perfectly. So now, for the rest of the week, I have some new business proposals to work on, but thanks to your "early sales renewal" program, I will have the remainder of the year to spend time with family and put the past/coming years in perspective.
  Thanks, again. What a difference.
  Best Regards,
  C.B.
  
  
• July 31, 2001
  Hey, I'm off to the annual meeting. Thanks for all your help in preparing. I feel well prepared.
  Wish me luck!
  S.D.
  
  
• July 15, 2001
  Ernest,
  I just got my first check at the new rate: $5600 (gross) for 80 hours. That's a 43% increase over my pre-existing wage. Your just-in-time advice, support, and perspective were exactly what I needed to make this happen. Thanks again - and here's to more adventures!
  Best Regards,
  J.F.
  
  
• June 28, 2001
  Coach,
  In the Army, we call regroups "readiness reviews," which we do on a quarterly basis. I enjoyed your write-up. Thanks.
  As my coach, I thought you should know that I have been rated the #1 battalion commander of sixteen Army Reserve battalion commanders in the three-state area of California, Arizona, and Nevada. I can't help but think of the some of the "excellence" lessons you taught me that I have used with my gang.
  My next Army Reserve job will be to serve as the director of the Company Team Leader Development Course for our three-state area. I love leading soldiers and I have somehow landed on a fast-track of significant high-profile service. Thanks again for all your help and encouragement.
  M.C.
  
  
• June 5, 2001
  Thanks for your help on this. I thought it would be YEARS before I made the progress we made this morning.
  J.D.
  
  
• May 10, 2001
  The more we work with Coach Ernest, the more our business makes and SAVES!
  D.M.
  
  
• May 1, 2001
  I didn't want another day to go by without telling you the amazing results of our "walls that sell". Without a doubt this has been the best sales tool I have ever implemented. Everyone from the receptionist to the delivery man checks out our daily progress. Everyone in the office checks the vacant apartment list and celebrates when it reaches zero. The salespeople can't wait to write their name on the board with their own special color after each sale. The entire office is now anxiously waiting for me to compute and post last month's sales percentages. The sales boards have helped bring the entire office together towards our common goals.
  We just finished our best month ever!! I guarantee the sales boards played a big part.
  Thank You Ernest!
  J.L.

• October 30, 2000
  Ernest, you have helped me so much in my professional career. You shored me up and made me see that I did know what to do, that I did have the answers if I just quieted my brain down and searched inside of myself. You help to push me to levels that I could not see myself. I am very grateful to have met you. If I haven't told you, you Ernest have made a positive difference in my life and I know my partner feels the same way.
  S.S.
  
  
• October 19, 2000
  Hi Ernest -
  Thanks for taking the time to call.
  I am most grateful for the coaching we did - I would never be where I am if it was not for your great ideas and support.
  A.B.

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